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Frequently Asked Questions

Q: How do I ship with Mo Freight?

A: You can request a quote to join our network or talk with a specialist about your unique shipping needs.

 

Q: Generally, how long does it take to receive a quote?

A: After submitting a requested quote (during normal business hours), a Mo Freight representative will return a quote within one hour.

 

Q: How many carriers are in Mo Freight's centralized marketplace?

A: Mo Freight has built relationships with over 20,000 carriers, owner-operators and private fleets to help move your freight any time or anywhere.

 

Q: What modes of freight does Mo Freight support?

A: Mo Freight works with shippers and carriers across the United States to offer full truckload and less-than-truckload (LTL) shipment. Other means of transport include:

  • Flatbed
  • Private Fleet
  • Multi-stop
  • Drop-trailer
  • Step-deck
  • Drayage
  • Expedited
  • Over dimensional/overweight
  • Hazmat
  • High-value
  • Local
  • Government

Q: What industries does Mo Freight service?

A: We strive to meet the needs of customers across all industries, including:

  • Heavy Equipment
  • Construction
  • Transportation
  • Farm & Agriculture
  • Energy & Infrastructure
  • Government & Non-Profits
  • Industrial Goods
  • Consumer Goods

Q: What business solutions do you provide?

A: Regardless of the size of shipment or complexity, Mo Freight can configure the appropriate solution best suited for your business. Between our primary carriers and contract carriers we can meet your unique needs.

 

Q: How do I keep track of my shipment and know when it's reached its destination?

A: Our agents manage every shipment from start-to-end, ensuring optimum care and efficiency every step of the way. We know how important your shipment is to you that's why we provide every customer with up to date information throughout the entire shipment process. We will keep you informed of any changes which include pickup and delivery dates, and also of any shipping delay's.

 

Q: What should I do if I have an issue after normal business hours?

A: We are here to help you resolve any issues that may arise no matter the time of day. During normal business hours, please contact your rep for help. After hours? Don’t sweat it. We offer 24/7/365 support. Just call 417-554-1343 to speak with a Mo Freight specialist.

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